Privacy Policy

Olvera's Lawn Service values your privacy. This policy explains how we handle personal information collected through our website, estimate forms, phone calls, text messages, or other customer communications.

Information We Collect

We may collect information including:

• Name
• Phone number
• Email address
• Service property address
• Billing information necessary to process payments
• Yard size, condition, and service details
• Gate codes or access instructions when voluntarily provided
• Notes necessary to provide estimates and lawn maintenance services
• Information customers voluntarily provide through quote or contact forms

Use of Information

Your information may be used to:

• Provide estimates
• Schedule lawn services
• Perform requested services
• Communicate service updates
• Process payments
• Send appointment or weather notifications
• Maintain customer accounts
• Respond to customer questions or requests
• Improve our services and customer experience

We do not sell customer personal information to third-party marketers.

Information may be shared with service providers when reasonably necessary to operate the business, such as payment processing, scheduling, website hosting, communication, or other business-support services.

Website Analytics and Cookies

Olvera's Lawn Service's website uses Google Analytics, a service provided by Google, to understand how visitors find and use the site: pages viewed, time on site, the website or link that referred a visit, approximate location (city level), and device and browser type. Google Analytics uses cookies and similar technologies and receives information such as your IP address. When you submit a form, we also record where your visit came from and the first page you viewed, and we measure clicks on telephone and email links. We do not use this information to serve advertising and we do not sell it. Reports are available to Olvera's Lawn Service and to its website provider, Crow Web Consulting. Analytics data is kept for up to 14 months. To opt out, you can install Google's Analytics Opt-out Browser Add-on or block cookies in your browser settings.

Information Security

Olvera's Lawn Service takes reasonable steps to protect customer information from unauthorized access, use, or disclosure. However, no website, online form, or electronic communication system can be guaranteed to be completely secure.

Customers should avoid submitting unnecessary sensitive information through website forms.

Customer Privacy Requests

Customers may contact Olvera's Lawn Service to ask questions about the personal information they have provided or to request corrections to inaccurate contact information.